Privacy Policy

AYAH ADORNMENTS

Thank you for choosing AYAH ADORNMENTS for your jewellery needs. Protecting your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website, purchase our products, or use our services. By accessing our website or engaging with our services, you consent to the practices described in this policy.

1. INFORMATION WE COLLECT

We may collect the following types of personal information:

1.1. Contact Information: This includes your name, email address, phone number, and shipping address.

1.2. Payment Information: When you make a purchase, we collect payment information such as credit card details or other payment method information. Please note that we do not store your payment information after processing your transaction.

1.3. Purchase History: We maintain a record of your purchase history, including the products you have ordered and their prices.

1.4. Communication Data: We may collect information about your interactions with us, including emails, chats, and customer service inquiries.

1.5. Website Usage Data: We collect data about your interactions with our website, such as your IP address, browser type, operating system, and pages viewed. We use cookies and similar technologies to gather this information. You can control cookies through your browser settings.

2. HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

2.1. Order Processing: To fulfill your orders, including processing payments, shipping products, and providing order-related communications.

2.2. Customer Support: To assist with your inquiries, requests, or complaints and to provide customer support services.

2.3. Marketing: To send you promotional emails and marketing communications about our products, special offers, and updates. You can opt out of receiving marketing communications at any time.

2.4. Improvement: To analyse and improve our website, products, and services, including customizing your shopping experience and enhancing our product offerings.

3. DISCLOSURE OF YOUR INFORMATION

We do not sell or rent your personal information to third parties. However, we may disclose your information to third parties in the following circumstances:

3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies.

3.2. Legal Obligations: We may disclose your information to comply with legal obligations, respond to government requests, or protect our rights and interests.

4. DATA SECURITY

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

5. YOUR CHOICES

5.1. Access and Update: You have the right to access, correct, or delete your personal information. You can update your account information by logging into your account on our website.

5.2. Marketing Preferences: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or contacting us directly.

6. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website.

7. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:

AYAH ADORNMENTS

Email: Info@ayahadornments.com

Thank you for trusting AYAH ADORNMENTS with your personal information. We are committed to protecting your privacy and providing you with the best possible shopping experience.